Terms of Service

For a straightforward customer experience, these Terms, together with the Refund, Shipping, Privacy, Payment, Contact, About, and FAQ pages, apply when a visitor uses the store or places an order. Lawful use and complete, correct checkout, billing, shipping, and contact details are required.

In keeping with our customer promise, united States delivery is the sole shipping option. It is free at the standard level, includes tracking, and normally consists of 1-2 business days of processing plus 4-6 estimated business days in transit after dispatch.

As a published store practice, for 30 days following delivery, customers can seek a no-reason return or exchange. The merchant pays authorized return transportation for those requests and for quality problems, and an issued refund usually appears in 5-10 business days. Personalized merchandise, Final Sale or clearance purchases, gift cards, and opened intimate/hygiene-sensitive goods are not preference-returnable, but defect, damage, mis-shipment, and shortage protections remain.

To state the rule precisely, orders remain cancellable until shipment and then become subject to the Refund Policy. USD is the transaction currency, applicable tax law determines charges, and we reserve the right to stop fraudulent, illegal, unauthorized, or materially erroneous orders.

Questions about these Terms: support@touchlandhorizon.shop, 502-608-6308, or 2456 Brentwood Dr, Abilene, Texas, 79605, United States; support is available Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: touchland
Contact email: support@touchlandhorizon.shop
Phone: 502-608-6308
Physical address: 2456 Brentwood Dr, Abilene, Texas, 79605, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)